Terms of service

Welcome to www.elanzzajewellery.com. These Terms and Conditions govern your access to and use of our website, as well as the purchase of products from Aelánzza. By visiting or using this site, you agree to comply with these Terms. If you do not agree, please discontinue use of our website.

1. About Us

Email:theelanzzacollection@gmail.com

Phone/WhatsApp:+91 80503 78084

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the site. Specifically, you must not:

  • Violate any local, national, or international laws or regulations.

  • Send, upload, or transmit unauthorized advertising, promotional content, or spam.

  • Upload or distribute viruses, malicious code, or any other harmful material intended to disrupt the website or compromise security.

3. Product Information

We strive to ensure that product descriptions, images, and details provided on the website are accurate. However, slight variations may occur due to screen settings or photography.

  • All items are subject to stock availability.

  • We reserve the right to limit quantities, update product details, or discontinue products without notice.

4. Pricing and Payment

  • Prices are displayed in Indian Rupees (INR) and may change at any time without prior notice.

  • Payments must be completed at the time of placing the order.

  • Accepted payment methods will be provided at checkout and processed through secure gateways.

5. Shipping and Delivery

  • We aim to dispatch orders promptly. Estimated delivery timelines will be shown during checkout, but delays may occur due to courier issues or unforeseen events.

  • Aelánzza is not responsible for delays once the product has been handed over to the courier partner.

6. Returns and Refunds

  • We currently accept returns only if the item is received in a damaged or defective condition.

  • Customers must notify us within 3 days of delivery by emailing us at [insert your official support email], along with a clear unboxing video showing a 360° view of the package and its contents.

  • Refunds or replacements will be processed after verification.

7. Intellectual Property

All content on this website—including logos, text, product images, graphics, and designs—belongs exclusively to Aelánzza Jewellery. You may not reproduce, distribute, or use any of this material without prior written permission.

8. Limitation of Liability

Aelánzza shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Your sole remedy for dissatisfaction is to discontinue use of the website.

9. Cookies and Tracking

We may use cookies and similar technologies to improve site performance, personalize your browsing experience, and analyze usage trends. By continuing to use the website, you consent to our use of cookies in line with our Privacy Policy.

10. Suspension or Termination

We reserve the right to suspend or terminate your access to this website at our sole discretion, without prior notice, if you are found to be in violation of these Terms or engaging in unlawful/misuse activities.

11. Amendments to Terms

These Terms and Conditions may be updated from time to time. Any modifications will take effect immediately upon being posted on this website. It is your responsibility to check this page periodically for updates.